Lola Chetti

Senior Consultant

Lola Chetti, Senior Consultant

EXECUTIVE SUMMARY

Lola is a change consultant, MCC-ICF-credentialed, and specializes in executive coaching and leadership. She has supported senior leaders and executives in their need to deliver results, lead through ambiguity, and enhance cross-functional collaboration across global organizations. She brings to her coaching practice a blend of ethical rigor inherited from her experience as a barrister, systems thinking, and evidence-based coaching, with a track record spanning technology, financial services, pharmaceuticals, energy, and high-growth ventures. 

Background & Industry Experience

Lola has experience in executive coaching, leadership training, and ICF-accredited coach training. Her work focuses on people, systems, and on supporting her clients in navigating complexity, often whilst they enable their own teams to remain aligned and collaborative. 

Over the past 17 years, she has worked globally and specialized in encouraging her clients’ capabilities to be “leader-containers”, especially in high-stakes environments, by applying the best practices to create psychological safety, being the buffer for their teams in times of uncertainty (e.g., COVID, Merger and Acquisitions), while still keeping their teams focused on collaboration, harnessing creative thinking and results. 

Her other specialization focuses coaching leaders who are quickly promoted into broader, more strategic roles and find themselves leading teams through pressure, cultural misunderstandings, and complexity. 

In Malaysia, Lola served as an adjunct at the Central Bank-ICLIF from 2010 to 2015, coaching hundreds of senior executives in the financial sector through leadership programs, including high-potential talent preparing for significantly larger roles. She led a year-long, cross-functional action-learning leadership program and coaching initiative with MISC/Petronas, resulting in improved collaboration among senior executives across departments.  

In 2025, a prominent global bank underwent a reorganization that required changes, while the recipients of those changes had to set direction despite a lack of clarity and manage teams who had to keep up collaboration without giving in to fear or catastrophizing in the face of unclear structures. Lola worked with several executives, facilitating their roles to bolster psychological safety and set direction despite incomplete information. Her work focused on aligning their personal leadership goals with organizational-level goals to enable them to communicate a clear narrative, stabilize teams, and bolster execution despite ongoing change. 

Coaching Approach

In her coaching practice, Lola combines systemic and humanistic approaches with other research-based techniques, all rooted in a clear business focus, to help her clients reach meaningful results. The humanistic approach emphasizes the client, while the systemic approach considers both internal and external forces that clients need to understand to succeed in their roles, such as internal structures, market pressures, and stakeholders’ concerns. Key themes include self-understanding, self-awareness, leadership behaviors, and stakeholder management as essential elements of leadership success. Each engagement incorporates structured feedback loops, including psychometric assessments and qualitative feedback from clients and sponsors on behavior change. 

Relevant Coaching Assignments

  • Executive Coaching: Over 3,700 hours of coaching for individuals and organizations – onboarding, transition coaching, cultural intelligence, leadership coaching, coaching post-merger and acquisition, coaching leaders of start-ups for the Cartier Women’s Initiative. 
  • Coaching Senior Executives in the Tech Sector (Google and Hinge): Both assignments, while different, focused on the human side of business and shared common themes such as working cross-functionally, leading contract-heavy teams, engaging constructively with colleagues—especially during task conflicts, building networks within their organization, influencing others, and stakeholder engagement techniques. Leading through ambiguity. Working collaboratively and influencing colleagues from different pods, who may have differing views or interests. 
  • Coaching the Regional CEO of a leading Financial Institution: Supported him in transitioning to a new regional leadership role, helping him understand himself better and recognize his impact on others. The emphasis on self-awareness, cultural intelligence, and the nuances of leading other leaders across major geographical areas was seen as a foundation for aligning leadership expectations and building greater influence with key stakeholders. Additional support was provided to navigate the awareness and complexities involved in leading experienced leaders. 
  • Coaching Leadership Team and senior managers post-merger and acquisition of leading loyalty organization: Supported the team in maintaining focus on both people integration and performance during the initial stage. Assisted senior levels in adapting to new roles and teams and in aligning processes. Helped the team translate organizational values into daily activities when working under pressure. 
  • Team leadership and team Coaching: The leadership team of ROCHE in Hong Kong. Raising awareness of the necessary mindset and behavioral changes required as the company reduced hierarchy and adopted a matrix organizational structure. Facilitating team coaching on influence and leveraging managerial coaching to improve engagement with others. 

Education & Professional Affiliations

  • Executive Master in Consulting and Coaching for Change (Distinction) – INSEAD Business School  
  • LLB (Hons) – Barrister – Lincoln’s Inn. 
  • Alumni Coach – INSEAD Business School. Adjunct Faculty – ASHRIDGE – UK 
  • Selected assessment trainings include Hogan, CCL’s Benchmarks 360 assessment suite, Human Synergistics Suite of assessments – LSI, GSI, OCE, KDVI-Personal Audit, GELI, WorkPlace Big Five Profile™, MBTI Step 1 & 2, and Leadership Versatility Index.