Ian Smith

Senior Consultant

Ian Smith Senior Consultant

EXECUTIVE SUMMARY

Ian is a business psychologist and coach with over 20 years experience of supporting organisations to make better hiring decisions and helping individuals realise their potential. Ian is passionate about implementing best practice assessment strategydriving out biasesensuring positive candidate experiences and delivering tangible organisational benefits, through accurate, in-depth assessment. Away from the office, Ian has a love of sport. If not on the golf course or playing for his local veterans’ football team, he will probably be trying to pass on his love of sports to his two daughters. 

BACKGROUND & INDUSTRY EXPERIENCE

In his role as a business psychology consultant, Ian has worked across a wide range of sectors including financial services, automotive, law enforcement, retail and higher education. Predominantly focusing on executive-level assessment, he has undertaken both one-off and ongoing projects, including wholesale redesign of assessment strategy and approaches, development and rollout of competency/ behavioural frameworks, assessment centre design, interviewing methods (competency-based, values-based and strengths), assessor and interviewer training, unconscious bias workshops, personality profiling for candidate sifting and recruitment, and the design and delivery of executive and high potential development centres. 

In the early part of his career, Ian worked for Central Government departments and Police forces across the UK, designing and delivering assessment centres, ranging from high touch executive assessment to assessment at scale, for selection, development or identifying high potential. It is in these formative years that Ian found a fascination in helping organisations make better hiring decisions, avoiding the risks and costs associated with flawed strategy or embedded, but ultimately self-defeating practices. 

Since becoming a consultant more than 10 years ago, Ian has advised and continues to work with global companies such as Jaguar Land Rover and Bupa and large UK-based organisations such as Nationwide, Halfords and NATS (formerly National Air Traffic Services). 

Leadership Assessment Approach

Ian’s approach balances rigorous organisational psychology principles of reliability and validity, with a genuine focus on return on investment and candidate experience. Ian believes strongly that every organisation is unique and works hard to ensure the assessment strategy and design befits that organisation’s requirements, at that point in timeFurthermore, that the organisation has the skills and tools to carry out the delivery of the assessment consistently, efficiently and defensibly. And thirdly, in the competitive world of talent attraction, that the organisation exemplifies candidate fairness and enhances their brand. 

To these aims, Ian has extensive experience of job analysis techniques, devising competency/behavioural frameworks, designing simulation-based activities, utilising psychometrics to develop effective, evidence-based assessment solutions; and delivering training courses on interviewer skills, assessor skills or unconscious bias. 

Development Approach

Ian has worked with senior and executive leaders across various sectors, most typically to provide coaching and support during the difficult initial few months after hiring. As a certified coach, Ian utilises various techniques to improve self-awareness and facilitate self-reflection, helping individuals to understand their personality and impact of their behaviour in the workplace. 

As well as current executives and leaders, Ian also finds great reward in working with individuals identified as future leaders, for example as part of positive action development schemes and talent management programmes. 

Relevant Assessment Assignments

  • Led on the redesign of a new assessment strategy for a large UK retailer. Subsequently led a team to deliver the strategy, including job analysis and design of a new competency framework for finance professionals. Design and delivery of a bank of assessment materials for hiring managers. Design and delivery of Interviewer Training courses and a Train the Trainer course. 
  • Designed a competency framework and subsequent interview and assessment exercises to select for trainee Air Traffic Controllers; including design of a new interactive radar-based, work sample exercise.  
  • Led and delivered global executive leadership assessment projects for a global automotive brand, which comprises personality assessments, 360 assessments, in-depth behavioural interviews and final candidate profile reports. Over 200 Business Leaders have been through the process so far. 
  • Solely responsible for assessment services in an executive recruitment company. Advising clients on best practice assessment methods, psychometrics and carrying out in depth personality profiling to assist with better hiring decisions. Similar work undertaken for a global healthcare company based in the UK. 
  • Earlier in his career, led on the design and delivery of new Talent Management Assessment Centres for UK Policing, including the landmark Direct Entry programmes – a paradigm shift in how the police recruited directly into higher ranks, attracting significant national media attention. 
  • Designing, implementing and validating national assessment centres for promotion to Chief Officer ranks (Executive level) and the High Potential Development Scheme. Conducting predictive validity study to prove effectiveness and value for money. 
  • Responsibility for designing and delivering high volume internal assessment centres at a UK Government department, averaging over 2,000 candidates per year. For over 10 years, sole responsibility for delivering multi-day assessor training for Police Officers, Police Staff and external Executive level individuals from all sectors, applying to be certified as assessors for national Police assessment processes. 

Relevant Leadership Development Assignments

  • Designing and delivering a Development Centre for future leaders in a multinational beverage company. Upon completion of the centre, continuing to work with individuals on a regular basis, focusing on coaching for communication, impact and adaptability of leadership style. 
  • Delivering group coaching sessions for individuals from minority groups showing high potential, in a large UK police force. 
  • Conducting a wide variety of psychometric assessment and coaching projects, utilising a diverse battery of personality profiles, 360 and assessment tools for the purpose of more inclusive and transformational leadership. 

Education & Professional Affiliations

  • MSc Occupational Psychology, University of Northumbria 
  • BSc (Hons) Psychology, University of Newcastle 
  • Certified Business Psychologist, Association for Business Psychology 
  • CMI Level 7 Certificate in Leadership Coaching and Mentoring 
  • Selected assessment certifications: NEO, Saville Wave, Myers Briggs Type Indicator (MBTI), OPQ, Hogan Assessment Suite, Firo-B, KornFerry Leadership, TalentPredix