As coach, consultant, and facilitator Jennifer has helped organizations understand the impact of individual and collective leadership on their success. Her background in consulting psychology has prepared her to understand both the psychological and business aspects of that connection. Her approach focuses on meeting individuals and teams where they are and creating space for dialogue, powerful questions, re-framing and connecting. She believes in the power of helping leaders make sense of what they are experiencing and see themselves and their organizations from new perspectives that allow them to take novel action. Her experience working with leaders at all levels and across a wide variety of industries gives her a unique perspective on the practice of leadership. Her own experience as a senior level leader informs her approach and perspective.
Jennifer began her career by tailoring solutions for individual, team, and organizational development and researching ways to improve the effectiveness of executive coaching. As a Senior Faculty and Coaching Portfolio Manager at the Center for Creative Leadership (CCL), she consulted with clients to discover their goals for customized leadership solutions; designed and facilitated leadership development programs; coached individual executives and executive leadership teams; delivered large-scale, global executive coaching programs; and created new products for the CCL portfolio that focused on human-centered transformation.
Jennifer has been able to serve CCL clients and staff in multiple leadership positions. As the Director of Leadership Solutions, she focused on design integrity and delivery quality for all leadership solutions in the Western region and oversaw the selection, onboarding, performance, and strategic utilization of CCL partners and facilitators. As Managing Director, she was responsible for the P&L of the Western region through the leadership of operations, human resources, project management, program support, and leadership solutions. Finally, as the Vice President of Client Solutions for the America’s Region of CCL, she was responsible for the overall quality of all leadership development solutions. During a time of industry disruption, she aligned the staffing strategy for partners, facilitators, and coaches to support to the new business model, she supported the integration of a core design philosophy that allowed for transformative experiences via virtual delivery, and she led an internal movement to re-center and re-imagine CCL’s human-centered differentiation strategy, which impacted marketing, innovation, and new product development.
Jennifer is a versatile coach and consultant who has worked with leaders in a wide range of industries including technology, biotech, fintech, pharmaceutical, medical devices, manufacturing, financial services, consumer products, hospitality, government, higher education, energy, and multiple service industries. She has experience at al leader levels within organizations from C-Suite to first time leaders and managers.
Jennifer views coaching as a partnership that supports an individual leader or senior team in the successful execution of business outcomes within a complex environment. Once a thorough assessment of the individual, team, and organizational context is complete, she works to both challenge and support the leaders through the process of shifting mindsets, beliefs, and behaviors that impact their effectiveness and shape their culture. Jennifer believes that development of the leader starts with development of the person. She focuses on helping leaders better know themselves, their teams, and their environment. She helps teams create collective ownership of outcomes, clear responsibilities, shared agreements, and tools that allow for ongoing development of the team, by the team.
Jennifer has been designing and facilitating learning experiences for adults for over 20 years. Her approach is grounded in adult learning and development theories and focuses on creating a space for leaders to authentically explore what’s working for them, their people, and their organizations and what’s not. Her designs allow leaders to learn from their experience and the experience of others in ways that create clarity and focus while remaining agile in the face of constant change.