latoya jordan

SENIOR CONSULTANT

LaToya1

EXECUTIVE SUMMARY

Named one of Black Enterprise’s 2018 Corporate Diversity Executives, LaToya Jordan’s focus is to support leaders in unique, human-centric ways through leadership coaching, team development, and organizational effectiveness. Throughout her career, LaToya has provided business and professional development consultation, executive coaching, training, and workshops to business leaders, employees, students, and community-based organizations on topics relating to business theories and design, leadership, employee/team development, and overall human development.

Background & INDUSTRY EXPERIENCE

LaToya spent over 15 years as a human capital strategist and people leader. Prior to starting her practice, she was the Director of Talent Management & Diversity at JetBlue where she led the company’s overall talent strategy related to internal talent movement, executive succession planning, career navigation, performance management, diversity strategy and initiatives, and emerging talent strategy and programs. Prior to her role in Talent Management, she served as the Manager of Organizational Effectiveness, where she focused primarily on managing organizational development engagements as well as facilitating leadership training programs for JetBlue leaders. Before going to JetBlue, LaToya led Pfizer’s Employee Development & Mentoring’s global strategy.

LaToya has served as a consultant, leadership facilitator, and executive coach for diverse corporate and nonprofit organizations in various areas such as talent strategy development, team diagnostic/development, DEI assessment, leadership development, and design thinking capability development. She has worked with companies including Peloton, Uber, Cigna, T-Mobile, Mitsubishi, Swiss Re, Michigan State University, NJ LEEP, The Columbus Foundation, United States Postal Service, and the NAACP Brooklyn Branch. As a subject matter expert in her field, she has presented her research at various professional conferences, including the Society for Industrial-Organizational Psychology (SIOP) and Student Affairs Administrators in Higher Education (NASPA).

Born in Brooklyn, NY, LaToya has lived in various parts of the US, including Virginia, Pennsylvania, Michigan, and Wisconsin. LaToya currently resides back in Brooklyn, NY with her husband and two children.

COACHING APPROACH

LaToya helps executives feel more confident in leading their teams through uncovering and applying their unique leadership style. Many of the executives that LaToya works with are experiencing a high profile role for the first time, which can stir decreased confidence in the abilities that landed them there as well as issues with communication, team dynamics, and micromanagement. With LaToya’s focused counsel, she coaches executives to identify challenges, develop their unique approach, and apply their new leadership style to overcome the challenges that led them to LaToya. Her coaching programs are designed to provide executives with proven strategies to support them through key moments in their leadership journey and take them from surviving the transition to thriving as a leader. 

Facilitation & Teambuilding APPROACH

LaToya’s facilitation style is designed for new and established organizational executives, to equip each of them with the strategies to become a well-respected and highly effective leader. Being a part of such an exclusive, highly impactful team building process can uniquely position leaders to cultivate top-performing teams through their shared, curated learned experience.

RELEVANT ASSIGNMENTS

  • Executive Coaching – Executive Director of a national educational advocacy nonprofit. Focus: Leading in a virtual landscape, managing a larger team, and general team effectiveness strategies.
  • Executive Coaching – IT Director at a financial services firm. Focus: Transitioning from day to day support of clients to strategic planning and delegation.
  • Group Coaching – Recently promoted Directors of a mid-sized domestic airline. Focus: Developing skills in strategic thinking, breadth of business acumen, and leading teams.
  • Leadership Consulting – $18B tech company. Focus: Identifying why a subset of the talent was attritting at a higher rate than others. Conducted an analysis, including focus groups and examination of quantitative data to provide findings and recommendations.
  • Leadership Consulting – $4B tech company. Focus: Full-scale audit of their talent process to identify areas of opportunity from a racial equity perspective; Conducted an analysis, including focus groups and examination of quantitative data to provide findings and recommendations.
  • Leadership Consulting – Educational nonprofit. Focus: Full-scale audit of their HR process to ensure alignment to their racial equity pledge; provide findings, recommendations and implement specific changes in HR processes. 
  • Leadership Training – Trained over 100 airline captains in building a leadership mindset to lead the ground and in-air crew during flights.
  • Leadership Training – Facilitated leadership training topic to leaders for a $135B media company relative to topics that support inclusive leadership.
  • Design Thinking – Facilitated design thinking sessions with executives across industries for over ten years at Stanford University.
  • Action Learning – Led action learning program for an insurance company where leaders leveraged newly learned design thinking principles to identify a customer need and develop a business plan for a social entrepreneur.

Education & Professional Affiliations

  • Ph.D. in Social-Organizational Psychology, Columbia University
  • M.A. in Student Affairs Administration, Indiana University of PA
  • Adjunct Faculty at Columbia University
  • Adjunct faculty at Stanford University
  • Prosci Certified Change Practitioner
  • Integrative Enneagram Accredited Practitioner
  • Certified DiSC Insights
  • Advisory Board Member, Seeds of Fortune Board Member